This theory was developed by Clay Christensen from Harvard Business

The website is like an employee who is always at work. It is ready to welcome customers 24/7 and is the first employee potential new customers meet when they visit your website to learn more about what your company offers and which of your services may meet their needs. Potential customers do not enter your website to buy, for example, a robot vacuum cleaner. They visit your website to satisfy their need to have a clean floor at all times. This theory was developed by Clay Christensen from Harvard Business School, and is a helpful method to look at the customer’s needs by focusing on the customer’s motivation for the purchase.

They visit your website to satisfy their need

So what will be the job of your website with this theory in mind? A good customer experience Throughout the process of content production A phone number library is an important part of a database management system. On this side phone numbers are phone number library stored and stored in list form. So that a person gets his benefits very easily. So I can say that currently life phone number library is of immense importance. you should always focus on what the user needs from your website, and not what you want. Did you know that 88% of online customers do not return to the website after a bad experience.

Delight Attract visitors to your website

It is therefore important to answer the questions the user of the website has, so that they do not leave the website with more questions, but rather have received answers to what they wondered about. The customer then ends up with a positive user experience, and the likelihood that the customer will return is high. So let’s look at how you can create a positive user experience on your website. Attract, Engage, Delight Attract visitors to your website, engage them with thoughtful and value-creating content and design, and delight them with a personal touch and an overall great experience. What you just read are the main elements of a flywheel that HubSpot has developed to describe a customer journey.

They come to the website

phone number library

The flywheel uses the momentum from your satisfied customers to drive referrals and repeat sales, this causes your company to constantly create growth for the company. So let’s look at what elements you should include and what you should include on your website. 1. Useful for the user The website must be useful to the user of the website. They come to the website to get answers and satisfy a need. If they do not find what they are looking for, they leave the page and find a competitor. It is therefore important to gain insight into what the customer’s aim is with the visit. Provide content of value to the customer, tell how the products and services you sell can solve their needs and problems.

 

Intuitive The user should know almost immediately where to look and what is relevant on your site for their needs. Focus on each page answering a question and having a call-to-action. So ask yourself; What do customers need from this page, and what do you want them to do once they have the information they need? By keeping it simple, you avoid enhancing first-party data activation with live ramp confusing the customer with too many questions and too much information, as this can lead to the customer leaving the site. 3. Predictability is key Your website should be predictable for the customer. The more the customer knows, the easier it is to focus on the content. You can ensure this by having a style guide in place for both visual and written content.

The more the customer knows

Use your own color profile, stick to a font and have the same tone-of-voice throughout the website. Then the customer quickly learns where to take an action, how your pages are structured, and this results in a satisfied customer. 4. A user-friendly menu When structuring your content in a menu, it is very important to have the customer in focus. Where does the customer look to find your products and services on your website. If you have a website that will contain many products or services, it may be a good idea to get a selection of potential customers to structure categories and subcategories.

 

In this way, you can take note of how each individual customer structures your website, and based on the results, you can structure the layout of your menu. 5. Appealing design An appealing website does not have to be complicated, consist of a whole series of advanced elements or be flashy, simple is also appealing. Getting potential customers to immediately afbdirectory understand your message and what you can help them with creates a good user experience. A Stanford study shows that 75% of the credibility of a company is based on the website’s design. It is therefore important to have a design that does not take the focus away from the page’s message and a design that embraces your customers and that corresponds to the job your website is hired to do. 6.

Getting potential customers

Updated content The customer’s needs can, for example, change throughout the year, so it is important to update the content on your website. Always keep in mind that the content should be of value to the reader so that you are preferred over your competitors. Do you need a new website? We can summarize by saying that in the vast majority of cases the website is the customer’s first meeting with your company, and the first impression is important for the customer’s experience of the further purchase process. If you ensure that you have a user-friendly website that answers the customer’s questions and is easy to use, then you will go a long way.

 

If you want a website that is built with this article in mind, we have website packages that suit small and large businesses. In February, we also have a campaign where you get an extra service that can give your new website a boost. Get in touch for a non-binding offer in this article. I will show you how you can use a CRM system and LinkedIn together to find new customers, build relationships, and convert leads into customers faster and easier, which will help increase sales. 1. Who do you want to reach? Create a selection of companies that you want to market to. You can segment by industry, location, size and other factors. In this way, you can choose which companies will be the target group for your campaign.

Building an audience without personal

Building an audience without personal data By connecting your CRM system to LinkedIn, you can synchronize the overview with companies to LinkedIn and build an audience based on the selection. It is important to emphasize that this overview must consist of a minimum of 1,000 companies. In the campaign you set up, you can then choose who you want to reach based on experience, position, interest, etc. You have not shared personal data, but LinkedIn has an overview of who works in the company based on what the employees have stated on their profiles. 3. Set up a lead generating campaign LinkedIn is an effective platform for generating leads. And like other social media, LinkedIn also wants its users to spend as much time as possible on the platform. By using LinkedIn, you can find potential customers who are actively looking for products or services like yours.

 

Create a campaign with engaging content. Talk about the problem the target group may have, where your products or services can solve this. Be sure to include a value: Download a document, sign up for a demo, sign up for a webinar, or similar. Use LinkedIn’s lead generation form in the campaign. When users register via the form, this will update in your CRM system, linked to the correct company. You can then use your CRM to follow up on these leads and convert them into customers. Automated processes If you have an advanced CRM system with associated marketing services and prepared for automation, you can now nurture the leads you receive with.

Use LinkedIn’s lead generation

Automated processes for e.g. email marketing or follow-up of leads. This saves time and resources, and allows you to focus on other aspects of your business. You can read more about automated processes with HubSpot in our blog article Automation with HubSpot Benefits – Increased sales By using a CRM and LinkedIn together, you can get qualified leads that sales can work on.

 

You can find new customers, build relationships, and convert leads into customers faster and easier. Some tips to get you started: Make sure your CRM system is up to date with the companies you want to target. Remember that you can use experience, seniority level, position and more to find the right people in the company. Create relevant campaigns. Keep the target group in focus and build the ad based on what problems they have that your products/services can solve.

Follow up leads and convert them

Follow up leads and convert them into customers. By following these tips, you can take advantage of the benefits of creating a selection of companies in your CRM that you link to LinkedIn for marketing. Are you interested in a demo? We set up a non-binding meeting where we can show you how easy it is from the HubSpot CRM system and get desir companies on LinkedIn. Get in touch via the form below and we will come up with suggestions for dates.

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