Businesses reduce costs on commissions or markups: just you, the customer, and a mutually beneficial cooperation.
How it works
Let’s imagine a producer of organic tea. The customer goes to the page, looks at the assortment, prices, learns about the origin of the tea, its production and benefits, corresponds with managers in the chat, asks everything that interests him, receives recommendations.
For the company, this is not only a product sale, but also an opportunity to get feedback, improve the product and service, and form a base of loyal customers who are most likely to come back to buy something else.
NetHunt CRM – a solution for effective direct sales!
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Direct sales: main challenges
Here’s how NetHunt CRM helps with the main challenges for companies and managers in direct sales.
Finding your target audience
Success depends on how well the seller understands who exactly needs the product, how it solves the client’s problems, and what arguments will interest the buyer.
Without proper audience segmentation, a manager risks wasting time, effort, and resources interacting with people who are not interested in buying. To prevent this from happening, use NetHunt CRM. Segment customers by standard parameters: source of the deal, company size, industry, or position — and by unique criteria colombia phone number list that take into account specific needs of a product or service.
Manage folders and fields — change everything you need. Edit existing fields, add new ones, and group them for easy navigation.
Segmentation of deals by source
Segmenting deals by source in NetHunt CRM
Dealing with rejections
Rejection is a part of the direct sales process that demotivates managers. Customers may indicate that the product is not on time, that the price is not What is direct sales (D2C)? suitable, or that the necessary functionality is not available. Show that you are willing to accommodate and make decisions that are beneficial to both parties!
Segmenting deals by loss cause in NetHunt CRM
Competition
There are many similar products and services on the market. It is important for a manager to highlight the offer, talk about the advantages europe email of the product. Share customer reviews – a kind of proof of the quality and reliability of the offer.
Close more deals without intermediaries in direct sales with NetHunt CRM!
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Team motivation
Often, after several failures, burnout and doubts about one’s own competence arise. Training, constructive feedback, and mentoring from management will maintain focus on long-term goals, and NetHunt CRM will become a key element of team motivation.
Set up widgets and track goals, team activity, and deal progress through the sales funnel. Set up clear metrics for each week or month: number of closed and lost deals, emails sent, meetings held, calls made, etc.
Goals widget in NetHunt CRM
Personalization
Every customer is unique: they have their own needs, priorities, and expectations.
CRM systems accumulate and structure information about past interactions, purchases, preferences, etc. on a customer card.
Customer card in NetHunt CRM
Time management
Direct sales require significant effort: you need to prepare for meetings, find contacts, organize presentations and negotiations, and process customer inquiries.
NetHunt CRM will be helpful in such a situation, as it automates most routine processes:even distribution of applications between sales specialists and their automatic addition to the sales funnel;
update deal statuses, send reminders, and assign relevant tasks for each stage of the funnel;
tracking email openings and link clicks for more accurate analysis of interaction with leads;
nurturing leads through automated (and personalized!) email chains that maintain interest and promote conversion.